One example of Bad service in Singapore
Sunday, September 10, 2006
Went Ricciotti with CHAM last Saturday for a really good deal -> 1-for-1 pasta, pizza and gelato when we use UOB card. Ricciotti is under the Garibaldi Group of Restaurants. Menotti which i've visited earlier with Kylie was under the same group too. So after exploring the website, Menotti and Ricciotti sell exactly the same items on the menu, but the latter at a slighter cheaper price.
ok, here comes the irritating part:
Me : Hi, i understand that your pastries are 50% off after 9pm rite?
Waiter: Yes, but you can't combine 2 promotions together since you are using UOB card
Me : oh, mayb i can split the bill
Waiter: no, you can't split the bill for the same table
Me : then i can pay for the bill for my dinner now. then i get the pastries?
Waiter: no, but the restaurants won't earn if you do that. you can't do that...
Me : But any other customers can enjoy this offer. so you are suggestin that if i walk out and come back in to the restaurant immediately, i'll get the 50% off?
Waiter: Yes, you could do that..
*roll eyes* What kind of logic is this?!?!?! Firstly, i felt super-"aunty" arguing with him about this 50% offer and secondly, felt more like an idiot for not being able to get what i wan. Why? Because the policy is such a NONSENSE! what kind of service is this, asking your customer to walk out n back in again! Isn't it funny if we sit on the same table!!!! isnt just like splitting the bill? will te restaurant earn more like that? I don't really enjoy arguing for such instances but just hate it when they don't admit that their offers have loopholes. arghhh... *so what if your Duomo pastry is fantastic?!!?!* ~bleah
â§_____that's all folks_____â§~ [[ 1:47 AM ]]